Welcome all of teachers and students
Lesson 5: Skills 1
When you contact a helpline , often via telephone, you will get answer and someone from the helpline may even come directly to you to help.
A child helpline is a telecommunication support service for children and young people. It is free of charge.
child
helpline
- trafficking (n) : nạn buôn bán người
I. Vocabulary
- Abandoned children (n): trẻ em bị bỏ rơi
- sexual abuse (n) : lạm dụng tình dục
- emergency (n) : trường hợp khẩn cấp
- Counsel (v):
-Mentally (adv):
- Physically (adv): thể chất
hướng dẫn
tinh thần
Relationship
Sexual abuse
Trafficking
Abandoned
What is Magic Number 18001567?
2. Which age groups have called the helpline most?
3. What were the calls mostly about?
4. Why have 3,000 calls received emergency support?
5. How does Magic Number promote child participation in its operations?
6. What is the aim of the helpline?

II.Reading
2. Answer the questions
1
2
3
4
5
6
7
8
5
10
15
20
25
5
10
15
20
25
30
A
B
30
ANSWER THE QUESTION
What is Magic Number 18001567?
-It`s a free service for counselling and protecting children and young adults in Viet Nam.
2. Which age groups have called the helpline most?
-They were callers in the 11-14 year old and 15-18 year old groups.
ANSWER THE QUESTION
3. What were the calls mostly about?
-The calls were mostly questions about family relationships, friendships, and
physical and mental health.
ANSWER THE QUESTION
4. Why have 3,000 calls received emergency support?
-Because they were cases of missing or abandoned children, or children who
were suffering from violence, trafficking, or sexual abuse.
ANSWER THE QUESTION
5. How does Magic Number promote child participation in its operations?
-The helpline promotes child participation in its operations by involving children
as peer communicators and decision makers.
ANSWER THE QUESTION
6. What is the aim of the helpline?
-It aims to create favorable conditions for children to develop physically and mentally.
ANSWER THE QUESTION
What is Magic Number 18001567?
It`s a free service for counselling and protecting children and young adults in Viet Nam.
2. Which age groups have called the helpline most?
They were callers in the 11-14 year old and 15-18 year old groups.
3. What were the calls mostly about?
The calls were mostly questions about family relationships, friendships,
and physical and mental health.
Read the question and translate them into Vietnamsese.
4. Why have 3,000 calls received emergency support?
Because they were cases of missing or abandoned children, or children who were suffering from violence, trafficking, or sexual abuse.
5. How does Magic Number promote child participation in its operations?
The helpline promotes child participation in its operations by involving children as peer communicators and decision makers.
6. What is the aim of the helpline?
It aims to create favorable conditions for children to develop physically and mentally.
3. Read the text again and decide if the following statements are true (T) or false (F).




1. You can call Magic Number anytime during the day or night.
2. The service and the telephone calls are free.
3. Only children can call the helpline.
4. The typical caller to Magic Number is a nine-year-old child.
5 .All decisions about the operation of the helpline are made by adult.
6. The service is available in all cities and provinces in Viet Nam.
T
F
F
F
T
T
-> Children and adults
Most child callers were in the 11-14 year old and 15-18 year old
groups.
-> Children and adults
Study skill: Asking for advice

- What do you think I should do (about...)?
- What should I do?
- What would you do in this situation?
- Could you give me some advice (about...)?
- If you were me, what would you do?
- I wonder whether to... or...
- Do you know who to speak to about this?
B. Speaking
Ex 4. Listen to two students calling a child helpline and complete the notes. Then use the notes to role-play the callers.
Caller 1
Caller: 
Feeling now:  
Problem: 

Question: 
Caller 2 
Caller: 

Feeling now: 

Problem: 

Question: 
girl, from Ha Noi, last year of high school 
a bit depressed and confused
wants to be a designer; but her parents want her to be a doctor
doesn’t know what to say to her parents
boy, named Long, 13 years old, from Ho Chi Minh City
worried 
online friend asked for 5 million dong; said if he refused to give it, his life would be difficult
wonders whether to tell somebody about this
5. Look at 2 A CLOSER LOOK 1. Imagine you are one of these students. You want to call the Magic Number helpline to ask
for help. What do you say? Your partner listens and takes notes.
Remember to:
• briefly introduce yourself (you can choose
whether to say your name and address or not)
• describe your problem/dilemma
• ask for help
* Suggested problems
Hi, my name is Linh, I’m 14 years old. I’m a bit tense because of my score at school. I always think that I must get the highest score in every exam, I must be the best student in the class. Therefore, I spend all my time studying… Lately, I feel exhausted and bored. Although I study almost all the day, I hardly remember all the things I’m taught. I’m really worried. What should I do?
+ Hi, My name`s Nam. I`m from Ho Chi Minh City and I`m in the last year of high school. Yesterday, one of my classmates forced me to do his homework for him. I said no as I thought it wasn`t fair. But he said if I didn`t do it, he would make my life difficult. I’m a bit worried, and I don`t know what to do. If you were me, what would you do?
- Learn by heart the new words.
Do ex 2, 3 p.32 again
Practice Speaking p. 32
Prepare Unit 3: Skills 2.
HOMEWORK
nguon VI OLET