Welcome to
The Post Office
Unit 9
Part B Speaking
MATCH THE WORD IN A WITH DEFINITION IN B
equip
Deliver
Speedy
Notify
Bother
Original
Transmit
Take goods , letters to people’s house
Spend time
Provide
Send an electronic signal
Happening or done quickly
Inform
Existing at the beginning
A
B
task 1
Act out the dialogue and answer what service is the customer using in the dialogue? ( p.103 )
Express money transfer
Mail and parcel service
Phone calls and faxes
Press distribution
“What are the services of the post office ?”
task 2
Work in pair
Make conversation from suggestions (p.104)
A: Good morning. / I / help / you?
B: Yes. I / want / have / telephone line / installed / home.
A: OK. Where / you / live?
B: I / live / 110 NTMK St../ When / you / install / it?
A: One week / after / your registration.
B: you / come / Friday?
A: Yes. you / have / telephone yet?
B: Yeah. I / have / one / already. How / much / the installation fee / monthly fee?
A: The installation fee / free / the monthly fee / 27 thousand dong./ you / fill / this form?
Complete the sentences using the cues below
A: Good morning. Can I help you?
B: Yes. I want to have a telephone line installed at home.
A: OK. Where do you live?
B: I live at 110 NTMK St.. When can you install it?
A: One week after your registration.
B: Can you come on Friday?
A: Yes. Do you have a telephone yet?
B: Yeah. I have one already. How much is the installation fee and monthly fee?
A: The installation fee is free and the monthly fee is 27 thousand dong. Can you fill in this form?
task 3 work in pairs
Complete the dialogue for the situation:
Your best friend’s birthday is on 5th January .You want to use the Flower Telegram Service provided by the post office to send her greeting card and a bunch of red roses on her birthday .
Clerk: (1) _________________. What can I do for you?
You: Yes, I would like to send a (2) _______ _________ and some (3)__________to my friend (4) ____her (5) ___________.
C: Right. You can use our (6) ___________ ___________ ____. It’s fast and very convenient. When (7)____your friend’s birthday?
Y: It’s (8)_________.
C: What kind of flowers would you like (9) ___________?
Y: Roses. A (10) ___________of (11) _______roses. ________. (12)
C: Would you like the (13) __________ and the flowers to be (14) ___________ on ____________ (15) or a day before?
Y: On January, 5th. It’s the best to deliver it in the _________.(16)
C: OK. I’ll make a note for that. Can you just (17)_________this form? And don’t forget to write the (18)______________ clearly.
Good afternoon
Greeting card
flowers
on
birthday
Flower Telegram Service
is
Jan , 5th
To send
bunch
red
Please
card
delivered
Jan. , 5th
morning
Fill in
address
Arrange the following suggestions into a dialogue for newspaper subscription.
Customer: for a year, please (1)
Customer: At home. I live at 110 NTMK Street. (2)
Clerk: Where would you like to get the newspaper? (3)
Clerk: Good afternoon. Can I help you? (4)
Customer: Oh Can I get the newspaper every morning before 6 o’clock? (5)
Clerk: yes, how long would you like to subscribe to it? (6)
Clerk: Before 6? Well it might be a little bit too early. How about before 7? (7)
Customer: I’d like to subscribe to Tuoi Tre daily newspaper. (8)
Customer: OK. That’s fine. Thank you. (9)
Clerk: Ok. 110 NTMK St. (10)
Clerk: Right. Can you just fill in this form? (11)
Clerk: Good afternoon . Can I help you?
Customer: I’d like to subscribe to Tuoi Tre daily newspaper.
Clerk: yes , how long would you like to subscribe to it?
Customer: for a year , please.
Clerk: Where would you like to get the newspaper?
Customer: At home . I live at 110 NTMK Street.
Clerk: Ok . 110 NTMK St.
Customer: Oh Can I get the newspaper every morning before 6 o’clock?
Clerk: Before 6? Well it might be a little bit too early. How about before 7?
Customer: OK. That’s fine. Thank you.
Clerk: Right. Can you just fill in this form?
Homework
Practice the dialogues you have learned today and prepare listening lesson.
nguon VI OLET
